FAQs

Are you a direct manufacturer?

Yes, our company has started on sports materials and construction facilities in China since 1998.

In 2019, we developed and built the 1st padel court , since then dozens of sets have been exported to different countries.

Does your padel court meet quality standards and internation padel regulations?

Yes, from design, drawing and productions, all production steps and processes strictly adhere to FIP requirements. Court quality meets the necessary standards and is suitable for use in communities, clubs, and internation competitions.

How can we know on your padel court quality?

Welcome to visit our factory, we have padel court installed in our place, to check all quality details.

Also, we have shipped many courts to different clubs of global countries, feel freely to contact us to get these details.

How much does it cost to build a padel court?

Price to build a padel court, depends on many factors:
- Type of padel court
- Type of materials
- Type of production process
- Customization
Pls contact us directly to get all details and an accurate quotation.

How long is the production lead time?

Generally, delivery time is within 3 weeks from order confirmation.

Also, we support on sea shipping service.

How long does it take to build a padel court?

Basing on the prepared-ready foundation, generally 5~10 days is requested to build a padel court, depending on actual site conditions.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.

What are your prices?

Our prices are subject to change depending on supply and other market factors. We will send you an updated price list after your company contact us for further information.

Do you have a minimum order quantity?

Yes, we require all international orders to have an ongoing minimum order quantity. If you are looking to resell but in much smaller quantities, we recommend you check out our website

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For samples, the lead time is about 7 days. For mass production, the lead time is 20-30 days after receiving the deposit payment. The lead times become effective when (1) we have received your deposit, and (2) we have your final approval for your products. If our lead times do not work with your deadline, please go over your requirements with your sale. In all cases we will try to accommodate your needs. In most cases we are able to do so.

What kinds of payment methods do you accept?

You can make the payment to our bank account, Western Union or PayPal:
30% deposit in advance, 70% balance against the copy of B/L.

What is the product warranty?

We warranty our materials and workmanship. Our commitment is to your satisfaction with our products. In warranty or not, it is the culture of our company to address and resolve all customer issues to everyone’s satisfaction

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.